Help & support
A clear route to help.
For help with re:plyte, email [email protected]. A little context helps explain what happened.
Privacy and account data
Read how re:plyte handles data, or use the public deletion resource if you want to request account deletion without the app.
Safety first
Do not wait for an app message or email in an emergency.
re:plyte and this support email are not emergency services. If a person or animal is in immediate danger, or a road situation needs urgent help, call 112 or the relevant local emergency number.
Threats and abuse
If a message contains a threat or you feel unsafe, prioritise your safety and contact the relevant local authorities. When contacting support, share a description and only the minimum details needed; never send authentication secrets.